About protection agreements
Count on Sears protection agreements to guard against unexpected breakdowns and repair hassles, and for trouble-shooting assistance by phone at no extra charge.
A Master Protection Agreement is the best peace of mind product we have to offer. We will take care of your service needs for years to come, not simply during the warranty.
Look at the full range of benefits a Master Protection Agreement offers:
- Parts and labor needed to help products operating properly under normal use, not just defects. Our coverage goes well beyond the warranty period. No deductibles, no functional failure excluded from coverage, real protection.
- Repairs are done by a force of more than 10,000 Sears Technicians, which means someone you can trust will be working on your products.
- No lemon guarantee - we replace your covered product if it requires 4 or more repairs within 12 months.
- Fast Help by Phone - we call it rapid resolution - non-technical and instructional assistance.
- Power surge protection protects against electrical damage due to power fluctuation.
- Cosmetic defect coverage for the first 3 years on a brand new product to help keep it looking good.
- Unlimited service calls and nationwide service - as often as you want us, wherever you want us (for covered parts and labor).
- Product replacement if your product cannot be repaired; included delivery and installation if applicable
- $250 food loss protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.
- Reimbursement for rental expense if a repair of your covered product takes longer than promised.
- A 10% discount off the regular price of any non-covered service and related installed parts.
- The Master Protection Agreement is a risk free purchase. If you cancel, for any reason, during the full warranty period we will provide a full refund. Or, you may request a prorated refund anytime after the warranty expiration.
- You'll receive on preventative maintrenance check at your request for each year of coverage to help keep your products in proper operating condition.
A Repair Protection Agreement is the best peace of mind we have to offer for lawn and garden equipment, heating and cooling systems and more. We will take care of your service needs for years to come, not simply during the warranty period.
Look at the full range of benefits a Repair Protection Agreement offers:
- Parts and labor needed to help products operating properly under normal use, not just defects. Our coverage goes well beyond the warranty period. No deductibles, no functional failure excluded from coverage, real protection.
- Repairs are done by a force of more than 10,000 Sears Technicians, which means someone you can trust will be working on your products.
- Fast Help by Phone - we call it rapid resolution - non-technical and instructional assistance.
- Power surge protection protects against electrical damage due to power fluctuation.
- Unlimited service calls and nationwide service - as often as you want us, wherever you want us (for covered parts and labor).
- Product replacement up to $1,500 if your covered product cannot be repaired, includes delivery and installation if applicable
- A 10% discount off the regular price of any non-covered service and related installed parts such as tune ups and Preventative Maintenance Checks including related installed parts.
- The Repair Protection Agreement is a risk free purchase. If you cancel, for any reason, during the full warranty period we will provide a full refund. Or, you may request a prorated refund anytime after the warranty expiration.
The Repair Protection Agreement does NOT cover:
- Preventative Maintenance Checks
- Cosmetic defects
- Commercial use
- Accessories and attachments